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Terms & Conditions

1. Applicability

The following General Business Terms and Conditions shall be the exclusive basis for all business relations between Christoph Müller and the customer when ordering in this online shop. You can view these General Business Terms and Conditions at anytime at the website address: http://www.signzz.de/shop/shop_content.php?coID=3&XTCsid=1c364c742ff3f132b98bce9e5c2f93b9. Assisted by your web browser you can print it out or save it on your computer.

The Business Terms and Conditions apply to all current and prospective shipping orders of consumers to Christoph Müller. Consumer in the terms of these Business Terms and Conditions are natural persons neither of which assigning  commercial activity or self-employment when getting into business relations with them. Buyer in terms of these Business Terms and Conditions is the final consumer.

 2. Prices and Payment

 All prices stated are including 19% VAT. All other price elements are included in the price except shipping costs. The applicable shipping costs as well as informations about taxes and pricing elements will be stated in the ordering process. Because of customs regulations in countries outside the EU the customer is responsible for customs clearance and additional costs. The facilities for payment will be stated in the ordering process. Actual facilities for payment are bank transfer beforehand, paypal beforehand or cash on collection.

3. Conclusion of contract

All offers of the Christoph Müller online shop at the websit adress: http://www.signzz.de, http://www.signzz.com, http://www.signzz.eu are to be understood as an invitation to the customer to submit an offer himself. The customer's order shall constitute a binding offer to make a contract of sale for the goods that have been ordered. The customers order shall constitute a binding offer for a purchase of the shopping cart´s content. Receipt of the order by Christoph Müller will be acknowledged by an automatically generated e-mail, including all details of the order, to the e-mail address advised by the customer, which can print out or by the customer. This receipt of the order shall, however, not be an acceptance of the order. The acceptance of the order takes place in written form or conclusive by delivery of the goods. In Germany and Austria the conclusion of contract takes place in german. By customers from all other countries the conclusion of contract takes place in subject to the shop language selected by the customer. You can place your order as a registered customer or visitor without registration by:

  • place goods in the shopping cart by using the button "put in cart".  In this shopping cart you can choose the number of wanting goods and remove or add goods by using the button "update cart"
  • using the button "checkout" leads you to the choice of shipping and payment
  • accept the general business and supplying-conditions
  • submit your order

 Prior to the submission of your order you can view, change and delete your data at anytime.

Prior to the submission you can also view our Business Terms and Conditions at the website address: http://www.signzz.de/shop/shop_content.php?coID=3&XTCsid=48e83fb325995904973c284b4aca9210 at anytime. Assisted by your web browser you can print it out or save it on your computer. 


4. End-Consumers Right to Return and Cancel

Instruction to Return and Cancel

Right to Return and Cancel

You may, without giving any reasons, cancel your order declaration within 1 month in written form (e.g. letter, e-mail) or - if the goods are relinquish to you before expiry ot the term - by returning the goods to us. This period starts with the receipt of this instruction in written form, but not prior to the receipt of the goods by the receiver (in case of recurrent deliveries of congeneric goods on the date of receipt of the first partial delivery) and also not before we meet our informing obligations subject to the German Civil Code and in line with section 246 § 2  in alliance with § 1 subparagraph 1 and 2  EGBGB as well as our obligations in line with § 312e subparagraph 1 sentence 1 BGB in association with section 246 § 3 EGBGB. To comply with the cancellation period it is sufficient to timely dispatch the cancellation or the goods.

Cancellations are to be sent to:

Christoph Müller

Twiete 8e

21395 Tespe

info@signzz.com

 Consequences of return

In the case of an effective return, both sides have to return the received benefits as well as any realized gains (e.g. interest). If  the buyer cannot restitute the received goods, either totally or partly or only in a degraded condition, the buyer insofar if applicable has to accomplish a compensation. By the the surrender of goods it does not apply if the reduction in value is the result of the sole examination of the item as would be possible in a retail shop. For a degradation by an intended use of the goods the buyer doesn´t have to accomplish a compensation.

Goods capable of dispatch by parcel shall be returned at our expense and risk.  The buyer shall bear the costs of return if the goods received complying to his order and the price of the goods to be returned does not exceed an amount of 40 Euro or if the buyer has not yet paid the consideration or the contractually agreed instalment at the time of the cancellation. Apart from this, returns shall be free of charge for Customer. Goods not capable of dispatch by parcel will be collected from the buyer. Obligations for payment are to be fulfilled within 30 days. This period begins for you with the posting of the returned item or return notification, for us upon receipt.

Excluded from a return are the following:

goods produced according to customer´s specification or unambiguously tailor-made to match its personal requirements.

End of the instruction to Return and Cancel


5. Warranty

The warranty comply with the law.

6. Monitor presentation

The pictures using to describe the goods are samples. These are not illustrating the goods realistic anyway but used for visualisation. According to the used monitor, monitor adjustment or software especially colours and sizes may illustrated different. The description of the respective item is determining.

7. Applicable law

The contract of sale shall be subject to German law.

8. Supplementary provisions

As far as the order conditions contains no regulation, statutory provision applying.

9. Data protection

We observe the  regulations of the Bundesdatenschutzgesetz, the Telemediengesetz and  if necessary other applicable data protection regulations. We are using your inventory data only to process your order. All customer data will be saved and treated under the compliance of respective regulations of the Bundesdatenschutzgesetz (BDSG) and the Teledienstdatenschutzgesetz (TDDSG).  At anytime you have the right to demand free information, revision, blocking and/or erasing of your saved data. Please contact us at info@signzz.com or send us your demand by post.

We do not hand out your personal data including your home adress and e-mail adress without your explicit and at anytime precarious compliance to third party. Except of these are our service partner, which need a conveyance of data for the order processing (e.g. the engaged logistics company to deliver the goods or the engaged credit institution to process the payment). In these cases the transported data is limited to required minimum.

 Automatically registered non-personal data

If you access on our website sometimes data will collected automatically (therefor not by a registration) who cannot match to a specific person (e.g. used webbrowser and operating system; domain of the website you are coming from; number of visits; average time of stay; accessed webpages in our shop). We are using these data to ascertain the attraction of our website and to improve their performance and content.

 "Cookies"- Data that placed automatically on your computer

If you are visiting our website it may be that we place data in the form of a "cookie" on your computer. These in the process generated non-personal Data we are using to ascertain the performance and content of our website. If you don´t want that we apply cookies please set your web browser, that it delete all cookies from your harddrive, blocks all cookies or warn you before a cookie will be saved.

We point out that the data transfer at the internet (e.g. communication by e-mail) may have security gaps. A complete security by access to third party of the data is not possible.